Hotels are increasingly shifting their online review strategy from passive listening to proactive engagement through management responses. This study investigates the joint effects of management responses and online reviews on hotel financial performance. Based on a large unique dataset of 22,483 management responses to 76,649 online consumer revie

This is a standard security test that we use to prevent spammers from creating fake accounts and spamming users.Em dois meses este Juíz já tinha dado a liminar e meu nome deixou por constar. Deixo aqui este contato do Centro de Estudos: [email protected] exemplo, os identificadores exclusivos armazenados em cookies ajudam ESTES site

93% Dos viajantes em todo o mundo dizem de que os comentários online têm impacto nas suas decisões A cerca de reservas;If it's negative, degrading, and hurtful, it's unproductive and will saddle you with a poor reputation. Focus on shining when online. What good things can you say about others? What fun and interesting information can you

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Hotels are increasingly shifting their online review strategy from passive listening to proactive engagement through management responses. This study investigates the joint effects of management responses and online reviews on hotel financial performance. Based on a large unique dataset of 22,483 management responses to 76,649 online consumer revie